Terms & conditions

AUTOSTREAM LOGISTICS LTD – TERMS AND CONDITIONS

Trade Plate Vehicle Movement Services

Company Registration Number: 16775410

Registered Office: 260 Heron Street, Oldham, OL8 4JR

Registered in England & Wales

Effective from: 01 October 2015

(Last revised: 26 November 2025)

1. Definitions and Interpretation

1.1 “We/Us/Our/Company” means Autostream Logistics Ltd (Company No. 16775410).

1.2 “You/Your/Client/Customer” means the individual, partnership, or company booking the Service.

1.3 “Service” means the collection, delivery, or movement of a vehicle by our professional driver using DVLA trade licence plates.

1.4 “Vehicle” means the motor vehicle(s) to be moved under the Service.

1.5 “Trade Plates” means DVLA-issued trade licence plates lawfully held and used by Us.

2. Application of These Terms

2.1 These Terms apply to all contracts for the supply of Services by Us to the exclusion of any other terms that You seek to impose or which are implied by trade, custom, practice, or course of dealing.

2.2 A legally binding contract is formed when We confirm Your booking in writing (email, SMS, WhatsApp, or booking confirmation).

3. Booking and Cancellation

3.1 Bookings are accepted subject to driver and trade plate availability.

3.2 Cancellation or amendment charges:

•  More than 48 hours before scheduled collection: No charge

•  24–48 hours before collection: 50% of the total quoted price

•  Less than 24 hours or no access/no keys provided at agreed time: 100% of the total quoted price
3.3 We reserve the right to cancel or reschedule without liability if road, weather, or vehicle conditions make the Service unsafe or impractical.

4. Pricing and Payment

4.1 All prices are quoted in Pounds Sterling (£) and are inclusive of VAT unless stated otherwise.

4.2 Payment terms:

•  Private individuals and non-account customers: Payment in full on booking or on completion

•  Approved trade account customers: Strictly 7 days from date of invoice
4.3 We accept BACS, debit/credit card, or Faster Payments. A 2% surcharge may apply to credit card payments.
4.4 Overdue accounts will incur statutory interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998 as amended.

5. Client Obligations and Warranties

You warrant and undertake that:

5.1 The Vehicle is in a roadworthy condition, has a valid MOT (if required), is taxed or correctly declared SORN, and is insured under a motor trade policy or other policy that permits driving by trade plate holders.

5.2 You will provide accurate collection and delivery addresses, contact names and numbers, and clear access instructions.

5.3 At least two working keys (or one key plus confirmed alternative access method) will be made available.

5.4 The Vehicle will have sufficient fuel/charge for the entire journey plus a minimum 50-mile contingency.

5.5 All known defects, damage, warning lights, or modifications will be declared before collection.

5.6 You authorise our driver to operate the Vehicle on public roads using Our trade plates and insurance.

6. Our Obligations

6.1 We will allocate a suitably experienced, licensed, and insured professional driver.

6.2 We will move the Vehicle with reasonable skill and care and in compliance with DVLA trade plate regulations and the Road Traffic Act.

6.3 We carry Goods-in-Transit insurance up to £100,000 per vehicle and Public Liability insurance of £5,000,000. Vehicles valued above £100,000 must be declared in advance and may incur an additional insurance premium.

7. Liability and Insurance

7.1 Our liability for loss or damage to the Vehicle while in our care is limited to £100,000 per vehicle unless a higher value has been declared by You and expressly accepted by Us in writing before collection (subject to any additional premium).

7.2 We shall not be liable for:

•  Mechanical or electrical failure not caused by our driver

•  Loss of use, consequential loss, loss of profit, or loss of business

•  Damage to or loss of personal items left inside the Vehicle

•  Fines, penalties, clamping, or removal charges incurred due to the Vehicle’s tax, MOT, or insurance status

•  Damage caused by pre-existing defects or inadequate securing of loads/items within the Vehicle
7.3 You remain responsible for maintaining Your own comprehensive motor trade (or equivalent) insurance that permits trade-plate use.

8. Force Majeure

We shall not be liable for any failure or delay caused by circumstances beyond our reasonable control including (but not limited to) severe weather, industrial action, road closures, or vehicle breakdown.

9. Termination

9.1 We may terminate the contract immediately if You breach any warranty in clause 5 or become insolvent.

9.2 Termination does not affect accrued rights or liabilities.

10. General

10.1 These Terms constitute the entire agreement between the parties.

10.2 No variation is valid unless agreed in writing by a director of the Company.

10.3 If any provision is held invalid, the remainder shall continue in full force.

10.4 These Terms are governed by the laws of England and Wales. Both parties submit to the exclusive jurisdiction of the English courts.

Autostream Logistics Ltd

260 Heron Street, Oldham, OL8 4JR

Email: info@autostreamltd.co.uk

Telephone: 0161 706 2844

Website: www.autostreamltd.co.uk